At SPEED TYRE S.R.L., we aim to deliver your tyres, accessories, and automotive parts quickly, safely, and at a fair cost. This Shipping Policy explains our shipping methods, timelines, fees, and related terms for orders placed via our retail, wholesale, and online channels.

1. Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • For custom or special-order items, processing times may be longer; customers will be notified in advance.

2. Shipping Methods

We partner with reliable couriers and freight companies to ensure safe and timely delivery:

  • Standard Shipping – Cost-effective delivery for most regions.
  • Express Shipping – Faster delivery for urgent orders.
  • Freight / Pallet Delivery – For large orders, bulk purchases, or oversized products.
  • Local Pickup – Available at our Milan location by prior arrangement.

3. Delivery Times

Estimated delivery times (after dispatch):

  • Italy: 2–5 business days
  • European Union: 4–8 business days
  • International: 7–20 business days (depending on location and customs clearance)

Please note: Delivery times are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or customs inspections.

4. Shipping Costs

  • Shipping fees are calculated at checkout based on destination, weight, and size of the order.
  • Free shipping promotions may be offered during special campaigns.
  • International orders may be subject to additional customs duties, taxes, or import fees, which are the responsibility of the customer.

5. Tracking Your Order

  • Once your order has been shipped, you will receive an email with a tracking number and link to monitor your delivery.
  • Tracking updates may take up to 24 hours to appear after shipment.

6. Delivery Requirements

  • All deliveries require a valid delivery address and contact number.
  • For larger items (e.g., truck tyres, pallet deliveries), ensure that someone is available to receive and sign for the delivery.
  • If a delivery attempt fails, the courier may leave a notice with instructions for rescheduling or pickup.

7. Damaged or Missing Shipments

  • If your order arrives damaged or with missing items, notify us within 48 hours of delivery at SPEEDTYRE@outlook.com, including clear photos and your order number.
  • We will investigate with the courier and arrange a replacement or refund if confirmed.

8. International Shipping

  • We ship to most countries worldwide.
  • Customers are responsible for all customs duties, taxes, and import regulations in their country.
  • Ensure that the products you order comply with your country’s import laws; SPEED TYRE S.R.L. is not responsible for shipments rejected or delayed by customs.

9. Order Changes and Cancellations

  • Orders can be modified or canceled before shipping confirmation.
  • Once shipped, orders cannot be canceled; you may follow our Return & Exchange Policy for eligible returns.

10. Contact Information

For any shipping-related inquiries, please contact:

SPEED TYRE S.R.L.
📍 VIA FOROBUONAPARTE 59, MILANO (MI), CAP 20121, Italy
📧 Email: SPEEDTYRE@outlook.com
🆔 Tax Code: 09693280969